Everything you need to know about Extended Delivery orders with TALA
Expected shipping dates are listed for each item, you check your order confirmation email for your despatch timeframe. You will receive a confirmation email as soon as the order has been dispatched.Please note that in an event outside our control, yo
If you need to return an item that was ordered with Purple Dot, you will need your six-digit order number, this can be obtained by logging in to your account (If you have activated an account) or by contacting our customer service team either by emai
You can cancel or amend your order at any time, before our warehouse starts preparing your order for dispatch. You can access your order here or send an email to [email protected] with your updated details and a member of the customer service team
Most discount codes can be used for an order hosted with Purple Dot although some restrictions can apply. Only one TALA gift card or discount code can be used per order.
Purple Dot accepts all the major card networks - Visa, MasterCard and American Express. TALA Gift cards can be used on pre-order although it is limited to only one gift card or discount code per order and they cannot be used towards the cost of shipp
Pre-orders will only show in your order history once we begin processing your order for despatch. This is to enable the option to cancel at any time before this using the link provided in your confirmation email.