What to do if you have a faulty product.
If you receive an item in faulty condition please let us know as soon as possible so we can assist you. You can reach our Customer Service team via email at [email protected] or by Live Chat or WhatsApp.Please include images of the faulty item, and
If you have received an item with a fault, please let us know as soon as possible so we can assist you. You can reach our Customer Service team via email at [email protected] or by Live Chat or WhatsApp. Please include images of the faulty item, an
Unfortunately, we are unable to review concerns with an item that was purchased more than 6 months ago, unless you’re able to demonstrate that the item was faulty when you received it.