US ReturnsUpdated a month ago

For all returns, please keep hold of your proof of postage (or take a photo for reference) until your return has been completed. Please ensure that all returns are securely packaged and adhere to our returns policy - read more about this here. 

USA Returns

To start a return, head to our Returns Portal to register your items for return for refund only, we do not currently offer international exchanges.  .

Customers can choose to use our pre-paid, USPS tracked return service. This costs £5 GBP which will be converted to USD and deducted from your refund amount.

Alternatively, customers can choose to use a courier of their choice. The return address will be provided and can be printed for convenience, but you must arrange and pay for your own postage. We recommend using a service that can provide a proof of postage receipt and an appropriate level of tracking/insurance.