UK Next Day Delivery conditions.Updated 14 days ago

Orders must be placed to an eligible address before 4pm Monday - Friday (excluding bank holidays and weekends) to qualify for UK Next Day Delivery. Orders placed after 4pm on Friday will be despatched on Monday.

The cut-off time for UK Next Day Delivery may be amended as required, particularly during peak periods and product launches. The cut-off time relevant to your order will be the one advertised on the website at the time of ordering. 

The following postcodes are excluded from our UK Next Day Delivery service: 

• GY, HS, IM, JE, KW15-17, PA49, PA60-PA75, PA78, PH30, PH41-PH44 and ZE2-ZE3 postcodes

• Items addressed to any British Forces Post Office (BFPO postcodes)

• Jersey, Guernsey, and Isle of Man addresses

If UK Next Day Delivery is selected for an excluded address, we will aim to deliver your order as soon as possible after the expected date.

Orders with unclear, incomplete, or incorrect addresses that require verification will be excluded from UK Next Day Delivery. Please take the time to carefully check your address details when placing an order. 

Orders with pending payment, of high value, or requiring additional security checks may be excluded from UK Next Day Delivery.

We may not be able to provide UK Next Day Delivery because of something beyond our reasonable control, including but not limited to: war; acts of terrorism; extreme weather conditions; earthquakes; fire; floods; traffic congestion; mechanical breakdown (including of machinery, equipment, and vehicles); any public or private road being blocked; industrial or government action; epidemic or pandemic. In these circumstances, we will aim to deliver your order as soon as possible after the expected date.