TALA return policyUpdated a day ago
We are happy to accept returns for online orders within 30 days of receiving your item.
Items purchased online through wearetala.com cannot be returned in store.
If your return does not meet the following conditions on examination, then the return will be rejected and a refund will not be issued:
- The item has been purchased via the TALA website
- The item is returned in its original packaging & condition, new, unworn and unwashed with tags
- The item is not soiled/impacted by products or odour
- The item is not damaged in any way
- Multiple orders are not combined and are returned using the correct unique return labels
- The item is safely packed to avoid damage in transit and details of the return request have been entered into our returns portal
Returns that are damaged, unsaleable or do not meet these conditions will be rejected, with the refund or exchange request denied.
Items purchased outside the TALA website cannot be returned through our online returns portal. Please return them directly to the original store of purchase.