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My tracking states my order has been delivered - but i haven't received it.Updated a month ago

Please check with other members of your household, your neighbours, and any safe space where delivery might be left.
The tracking information often also includes a photograph or GPS location which may be helpful in locating your parcel.

If you are unable to locate your parcel, please email [email protected] within 10 working days of the declared delivery date and we will investigate this for you.

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