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<div data-block="true" data-editor="ffgg6" data-offset-key="56rg7-0-0" id="isPasted">Returns may take up to 10 working days following delivery to be checked and processed by our Returns Team.&#xA0;Following the processing of your return, your request will be completed and you will receive a confirmation email of this. Please allow 5-10 working days for any refunds to be received from the date of confirmation. Refunds will be processed to the original payment method. When returning an order that has been partially paid with a gift card, the gift card will take priority in the refund process.&#xA0;If you have not had any update regarding the status of your return after 10 working days, please contact our Customer Service team via email at&#xA0;<a href="mailto:hello@wearetala.com" style="text-decoration:none;">hello@wearetala.com</a>&#xA0;or using our Live Chat or WhatsApp features.&#xA0;Please retain your paper proof of postage receipt until your return is confirmed and completed.International returns may take longer than advised above. Please contact Customer Service for an update on the status of your return is has been over 14 working days</div><div data-block="true" data-editor="ffgg6" data-offset-key="a9bto-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"> </div>

Returns may take up to 10 working days following delivery to be checked and processed by our Returns Team. Following the processing of your return, your request will be completed and you will receive a confirmation email of this. Please allow 5-10 wo

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My item is faulty but I bought it more than 6 months ago - is there anything I can do?

How long will my refund/exchange take?Updated 15 days ago