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Customs & Import Fees

Information on Customs & Import Fees outside of the UK.

Will I have to pay Customs Fees?

We ship all orders from the United Kingdom (UK) Some countries charge a duty or tax on packages imported from the UK therefore you may be asked to pay a fee to receive your order. Please check your country's tax and duties criteria prior to placing y

My order is stuck in Customs.

It is expected that all customs departments will have longer processing times at peak periods throughout the year such as Black Friday and Christmas and will also be affected by local public holidays.Please double check your emails and text messages